B2B and B2C e-commerce sales via website UK 2019

This statistic displays the value of business-to-business (B2B, including-business-to-government or B2G) and business-to-consumer (B2C) e-commerce sales via website in the United Kingdom from 2014 to 2019. In 2019, sales to private customers (B2C) amounted to 197.1 billion British pounds, up from the previous year. For this statistic only sales made by companies with ten or more employees were counted.
Companies with less employees accounted for 14.6 Billion pounds in B2C website sales in 2017. The data is available as a breakdown of sales by company size. This additional data shows that most of the sales in B2C are generated by companies with over 1,000 employees. When looking at B2B and B2G sales companies with 250 to 999 employees generate the most sales but companies with 1,000 employees generate almost as much value.
Electronic Data Interchange (EDI) sales are not included in the data presented. A comparison between website sales and EDI sales can be found here.

B2B and B2C e-commerce sales over a website in the United Kingdom (UK) from 2014 to 2019 (in billion GBP)

Characteristic	Sales to private customers (B2C)	Sales to businesses or public authorities (B2B)
2014	119.3	108.1
2015	118.5	118.2
2016	134.1	113.8
2017	159.4	137.2
2018	188.3	166.1
2019	197.1	159.3

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Release date

February 2021

More information

Region

United Kingdom

Survey time period

2014 to 2019

Special properties

enterprises with 10 or more employees

Supplementary notes

The source made the following note: "For 2018 there was a change in the data collection method from a paper questionnaire, to an online electronic questionnaire. This change had an impact on the results for businesses with 0 to 9 employees, causing a discontinuity in this sizeband's results. This also impacted on estimates relating to all businesses."

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